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Rude and disappointing service at FURLA Changi Terminal 3 Singapore on Sunday 15th May 2022

1.0
Dear team at Furla, I'm writing to bring light to a recent disappointing experience I had at your outlet in Changi Terminal 3, on Sunday 15th May 2022 at approximately 11:10AM till 11:48AM. At the time of my visit, I entered the store without any staff present Which...
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#3601388 Review #3601388 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Stole 700+ form me; do not buy from them

1.0
Bought a number of items, paid for them all and returned two. They sent an email saying the refund was en route but they never paid it and never responded meaningfully to my Avoid at all many written complaints and demand for payment. Their telephone reps are quite rude and have a poor command of English. They simply ask for the same documentation and then fall into silence. I realize they have no intention of paying me the $700+ they admit they owe me. They are thieves: You have been warmed.

User's recommendation: Avoid at all costs.

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#2309243 Review #2309243 is a subjective opinion of poster.
Pros
  • Love their style and quality
Loss
$700
Preferred solution
Full refund

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